A Workshop Built on
Patience and Precision
Eighteen years of quiet work on Jalan Tun Razak, Kuala Lumpur.
Back to HomeHow Seri Waktu Came to Be
Seri Waktu opened in 2007 in a modest shophouse on Jalan Tun Razak. The founding watchmaker, trained in Switzerland and Singapore, returned to Kuala Lumpur with one straightforward aim: to offer the city a place where timepieces receive the same unhurried attention they get in a traditional European atelier.
The name — Seri Waktu, meaning "the grace of time" in Malay — was chosen deliberately. Time, here, is not rushed. Assessments are thorough. Reports are written. Work begins only when the client and the workshop agree on the scope.
Over the years the workshop has grown carefully: a second bench was added in 2013, ultrasonic cleaning equipment in 2016, and a dedicated photography station in 2019 so that every overhaul job is documented from disassembly to regulation. What has not changed is the pace — methodical, unhurried, and focused on doing each job once and doing it properly.
Today Seri Waktu is a small team of three: the founding watchmaker and two apprentices who have been with the workshop for six and four years respectively. All major decisions on vintage and heritage work remain with the founding watchmaker.
What We Are Here For
To service, overhaul, and restore timepieces with the care they deserve — documenting the work, communicating clearly, and treating every watch as the significant object it is, whether it was bought new last year or inherited two generations ago.
How We Work
- Honesty first. We describe what we find before quoting what we charge.
- Preservation over replacement. Original parts are kept wherever sensible.
- Documentation always. Every job is photographed and filed.
- No surprises. Scope and cost are agreed in writing before work begins.
The People Behind the Bench
Hafiz Amin
Trained in Geneva and Singapore before returning to KL. Leads all heritage restorations and complex mechanical overhauls personally.
Siti Raudah
Six years at Seri Waktu. Specialises in automatic calibre servicing and movement regulation. Handles customer communication and file management.
Kevin Wong
Four years at the workshop. Primary technician for battery and strap service, case refinishing, and preliminary assessment of incoming pieces.
How Every Job Is Handled
Written Condition Report
Every incoming piece receives a written assessment noting visual condition, mechanical state, and any anomalies observed before work is quoted.
Photographic Documentation
Overhaul jobs are photographed at key stages — disassembly, cleaning, oiling, and reassembly — and stored in a client file kept for at least five years.
Six-Position Timing
All overhauled movements are tested on a timing machine across six dial positions. Regulation targets are agreed with the client before the piece is collected.
Watchmaker-Grade Oils
Only current-generation lubricants from recognised watchmaking suppliers are used. Oil types and points are selected according to calibre specifications, not guesswork.
Data Privacy
Client files are stored securely and not shared with third parties. Contact details are used only for service updates and are never sold or rented.
12-Month Service Cover
Overhauled movements are covered for twelve months. Regulation adjustments within this period are carried out at no additional charge.
Watchmaking Practice in Kuala Lumpur
Finding a competent watchmaker in Kuala Lumpur has historically required some searching. Most shopping-mall kiosks handle battery swaps efficiently but lack the equipment or training for mechanical work. Seri Waktu fills a different position in this market: a workshop that works on the full range from quartz fashion pieces to Swiss automatic movements and collectible vintage calibres.
The workshop is situated on Jalan Tun Razak, a central thoroughfare with good public transport connections via the Ampang and Kelana Jaya LRT lines. Clients come from across the Klang Valley, and a number of regular customers travel from Penang and Johor Bahru for heritage restoration work.
The workshop does not operate on a first-come, first-served queue for technical work. Mechanical overhauls and restorations are scheduled so that each piece receives focused bench time. Clients who prefer to discuss their watch in person are welcome to call ahead and arrange a suitable time.
Have a watch that needs attention?
The first step is always an honest assessment — there is no charge for that.
Contact the Workshop